Payment and Delivery Policy

When you make a purchase in the Wishes from Africa Online Store, you can choose from different payment methods. The confirmation will be sent together with the order number to the email address provided when placing the order after purchasing the video message.

Available payment methods.

The customer can use the following payment methods at Wishes From Africa that are supported by the online payment operator.

  • Bank Transfers: Direct payments to the seller's account.
  • Electronic Payments: Popular options like Pay by Bank app, PayU, Rabbit LINE Pay, and more.
  • Cards: Visa, Mastercard, American Express, UnionPay, JCB.
  • Wallets: Apple Pay, Google Pay, Alipay, WeChat Pay, and others.
  • Buy Now, Pay Later (BNPL): Klarna, Afterpay / Clearpay.
  • PayPal Express Checkout.

For a full list of supported payment methods, visit our website during checkout.

Delivery Methods and Times

The completed video message will be sent via email.

  • Standard Delivery (Free): Delivered within 1–2 business days (max. 48 hours).

  • Priority Order (€4.95): Your order will be prioritized over standard orders.

  • Urgent Order (€12.95): Fast delivery, prioritized, and recorded within 24 hours.

📌 Important Notes:

  • The 24-hour window for Urgent Orders is calculated from the time of order during our business hours.

  • If you place your order after 18:00 or on weekends/public holidays, the 24-hour countdown starts on the next business day.

  • Please check your spam/junk folder if you don’t see the email in your inbox.