1. Add a photo of the person you want to surprise. 📷

2. Think of 2-4 sentences. These sentences are written on the chalkboard. 🖍

3. Let us know exactly what you want to hear so our African friends can pronounce it. 🗣️

4. Add your favorite song or let us pick a song. Our friends from Africa will dance to this great song. 🎶

5. Put in your email address to receive your video. 📧

6. Let us know if you would like us to share your video on our social media.📲

7. Once the video has been made, it will be delivered by email within 1 to 2 days. If necessary, also keep an eye on your spam folder. 💌

(Speed up your delivery with our priority order option!)

When ordering a video message, you have the option to include a song of your choice. If you're lacking inspiration or can't find a suitable song, don't worry - we will select a song for you that perfectly complements your message. To submit a song to us, simply provide the following information:

Example of how to submit a song to us: Playtime: (0:16) Rema - Calm Down www.youtube.com/..... (example)

Add 'Video Message from Africa' to your shopping cart. Then, go to your shopping cart or the checkout page. On the next screen, select 'Show Order Overview' and apply the discount code.

Your ready-made video will be sent by email in MP4 format with HD quality.

(Also keep an eye on your spam folder)

After placing your order, here's the estimated email delivery time:

• Standard: 1-2 days (Free) – Delivered within 48 hours.
• Priority Order: €4.95 – We will prioritize your order and do it before others.
• Urgent Order: €12.95 – Fast delivery, prioritized and recorded within 24 hours.

We ensure prompt delivery of all videos. If you haven't received yours, please check your spam folder. If you still can't find it, feel free to contact us for assistance.

Contact us: info@wishes-from-africa.com

A video duration is approximately 40 to 120 seconds. The perfect length to share your video message with your friends, family or colleagues on your social media.

Only with your permission! Write us a message with your order number and give us permission to share your recording on our Social Media.

You can also easily indicate your preference for sharing by selecting "yes" or "no" when placing your order.

A maximum of 1 to 4 photos can be uploaded.

Tip: You can add more photos using a photo collage app.

Yes! It doesn't matter which language you need. Your wishes are possible in all languages!

We expressly ask you to keep it tidy. If we notice something in your application that is inappropriate, we will contact you to change it.

We want you to be sincere in your message, but please no profanity or religion, politics or other sensitive topics. We really appreciate it!

But of course your message can contain funny words.

We offer more than just birthdays! Surprise someone for any occasion—holidays, weddings, new jobs, engagements, or any special moment. A perfect gift for all your wishes! 🥰

Yes, we record videos on weekends too! Our team is here to help you create memorable video messages, even on Saturdays and Sundays. Book your video now and surprise your loved ones whenever it suits you best!

At our service, we prioritize your privacy and security. Rest assured, we do not store any photos provided for video recordings. Your photos are exclusively used for creating your personalized video message and are promptly deleted once the video is delivered to you via email. Your privacy is our priority.

At Wishes From Africa you can pay safely and securely with the following payment methods:

• Payment by bank transfer to the Seller's account.

• Electronic payment.

Visa, Mastercard, American Express, UnionPay, Shop Pay, Apple Pay,Google Pay, Bancontact, IDEAL, Touch 'n Go, GCash, Alipay, JCB, Airwallex Pay, WeChat Pay, FPS, DANA, Kakao Pay, GiroPay, BLIK, Trustly, Przelewy24, P24, MyBank, Skrill, EPS, Paynow, PbBa, PayU, Rabbit LINE Pay, Multibanco, AXS Kiosk, GrabPay MY, Shopee Pay, Boost, 7-Eleven, Thailand Online banking, Phillipines Online banking, Paynow, Duitnow, Sam Kiosk, Grabpay SG, Paysafecash, Paysafecard, Promptpay, Klarna.

• Payment by card

• PayPal Express Checkout

Yes, that's possible! When you are at 'checkout', you can indicate whether you want to donate. You can support the Children!

Choose the amount that suits you. Every gift or donation, large or small, is welcome.

You can send us an email if you have already completed your order. Be sure to provide your order number!

Unfortunately, we cannot guarantee that this will still work, because our team may have already recorded the video message.

After you have placed your order and paid. We will get to work on your order as quickly as possible. Cancellation is only possible if the video message has not yet been recorded.

In case of exceptional circumstances, please contact us by email:

info@wishes-from-africa.com

Your video message may have ended up in your spam folder, so please check your spam folder first before contacting us.

It may take up to 15 minutes before you receive the confirmation. It may also end up in your spam folder, so keep an eye on this to be sure. Have you not received the confirmation after 15 minutes? then it is best to contact our customer service.

Do you have a question or comment? Or are you missing something? Please feel free to contact us. You can reach us via the contact page or via the email address below.

info@wishes-from-africa.com

Yes, Wishes from Africa is the official store for African video. We pride ourselves on offering genuine video directly sourced from Africa. Order exclusively through our official store to ensure prompt delivery of your order.